Terms and Conditions
What information do we collect?
When you interact with Nordis Property Management, we may collect certain personal information including your name, mailing address, email address(es), phone number(s), and, when necessary, your date of birth or related identifiers relevant to property ownership, tenancy, or employment applications. This information is gathered to support our ability to manage properties, provide services, respond to inquiries, and communicate with clients, tenants, and partners effectively.
How do we collect information?
We collect information directly from you when you engage with us—whether through our website, email, phone, online forms, or in-person meetings. Examples include when you:
Inquire about our services
Submit a maintenance request
Apply for tenancy or employment
Sign up for updates or newsletters
In some cases, we may receive your information from third parties—such as real estate brokers, employers, or service providers—only when you have authorized them to share that data with us.
Confidentiality
While we are committed to protecting your privacy, Nordis Property Management cannot take responsibility for the privacy practices of external websites or services that are not owned or managed by us, including any linked through our website. We encourage you to review the privacy policies of third-party platforms before sharing any personal information.
Making a complaint
If you have a concern or complaint about how we handle your personal information, we encourage you to contact us directly at [email protected]. Please include as much detail as possible so we can understand and address your concerns thoroughly. We will review and investigate the matter, aiming to respond within 7 business days. In some cases, additional time may be required. If you are not satisfied with our resolution, you may escalate your complaint to the appropriate regulatory body.
